About the company

As part of strengthening our technical team, we are looking for an Odoo Support Specialist responsible for assisting our clients in their day-to-day use of the Odoo ERP solution. You will be involved in needs analysis, incident resolution, user training, and the continuous improvement of processes.

Main responsibilities

• Provide first- and second-level functional support on Odoo (all modules combined).
• Diagnose, analyze, and resolve incidents or support requests.
• Assist users in getting started with modules (Sales, Purchases, CRM, Accounting, Inventory, HR, etc.).
• Write and maintain functional documentation: procedures, guides, and FAQs.
• Report bugs and suggest functional improvements.
• Participate in user training sessions.
• Collaborate with the technical team on customization and testing of new features.

Required profile

• Bachelor’s degree (Bac+2 to Bac+5 equivalent) in IT, management, accounting, or a related field.
• Functional knowledge of Odoo modules (experience with Odoo 14–17 is an advantage).
• Ability to analyze, understand, and model business requirements.
• Strong ease with IT tools and ERP environments.
• Good communication and training skills.
• Strong sense of service, autonomy, and rigor.
• Proficiency in Excel and information systems is a plus.

Additional skills (optional)

• Experience in user support or ERP deployment.
• Basic technical knowledge: XML, Odoo Studio, Python, server configuration.
• Experience in a consulting firm or a digital services company.

Position benefits

• Motivating and evolving work environment.
• Diverse projects involving multiple business areas.
• Opportunities for continuous training on Odoo.
• Fast skill development opportunities.

How to apply?

Submit your CV and, if possible, a summary of your experience with Odoo via our application form.