About the company

As part of strengthening our technical team, we are looking for an Odoo Support Specialist responsible for assisting our clients in their day-to-day use of the Odoo ERP solution. You will be involved in needs analysis, incident resolution, user training, and the continuous improvement of processes.

Main responsibilities

Provide first- and second-level functional support on Odoo (all modules combined).
Diagnose, analyze, and resolve incidents or support requests.
Assist users in getting started with modules (Sales, Purchases, CRM, Accounting, Inventory, HR, etc.).
Write and maintain functional documentation: procedures, guides, and FAQs.
Report bugs and suggest functional improvements.
Participate in user training sessions.
Collaborate with the technical team on customization and testing of new features.

Required profile

Bachelor’s degree (Bac+2 to Bac+5 equivalent) in IT, management, accounting, or a related field.
Functional knowledge of Odoo modules (experience with Odoo 14–17 is an advantage).
Ability to analyze, understand, and model business requirements.
Strong ease with IT tools and ERP environments.
Good communication and training skills.
Strong sense of service, autonomy, and rigor.
Proficiency in Excel and information systems is a plus.

Additional skills (optional)

Experience in user support or ERP deployment.
Basic technical knowledge: XML, Odoo Studio, Python, server configuration.
Experience in a consulting firm or a digital services company.

Position benefits

Motivating and evolving work environment.
Diverse projects involving multiple business areas.
Opportunities for continuous training on Odoo.
Fast skill development opportunities.

How to apply?

Submit your CV and, if possible, a summary of your experience with Odoo via our application form.