General terms of use

Purpose of the General Terms of Use

These General Terms of Use (hereinafter “GTC”) are intended to define the terms under which any user accesses and uses the Nematek Solutions website, available notably at nemateksolutions.com and all its extensions, modules, subdomains, or associated interfaces (hereinafter “the Site”). By accessing or using the Site, the user acknowledges having read, understood, and unreservedly accepted these GTC. If the user does not accept these conditions, they are invited to immediately cease any use of the Site.

Description of the Site and its features

The Site is intended to present the activities of Nematek Solutions, its professional services in IT, cloud, cybersecurity, DevSecOps, Odoo and consulting, its training offer, as well as the catalogue of Nematek One business solutions and their indicative prices. The Site is a presentation and contact site: it provides a quote request, a support request for customers, a waiting-list signup, an application to the ambassador programme and a newsletter subscription. No order can be placed and no payment can be made on the nemateksolutions.com pages, and no user account is created on them; the prices shown are indicative and do not constitute a firm offer of sale. The online shop, the online training space and appointment booking are provided on services.nemateksolutions.com, where the terms shown on those pages apply.

Access to the Site and availability

Access to the Site is entirely free, excluding connection, equipment, and Internet access costs, which are the sole responsibility of the user. Nematek Solutions strives to ensure maximum availability of the Site but cannot guarantee continuous, uninterrupted, or error-free access. Access to the Site may be temporarily or permanently suspended, without notice or compensation, in case of maintenance, technical evolution, incident, force majeure, or any other circumstance beyond the control of Nematek Solutions. The user acknowledges that Nematek Solutions cannot be held responsible for the unavailability of the Site, regardless of the cause.

User obligations and responsibilities

The user agrees to use the Site fairly and in accordance with applicable laws. In particular, they shall not:

• use the Site for fraudulent, unlawful, malicious, or public order–contrary purposes;
• intentionally or unintentionally introduce viruses, malware, overloads, or any action aimed at disrupting the proper functioning of the Site;
• access protected areas, accounts, data, or servers without prior authorization;
• collect or extract data from the Site for commercial purposes without written authorization from Nematek Solutions;
• infringe the intellectual property rights of Nematek Solutions or third parties.

Any violation may result, without prejudice to legal proceedings, in the immediate prohibition of access to the Site.

Intellectual property

All elements present on the Site, including texts, logos, images, icons, illustrations, videos, documents, interfaces, software, or any other content, are protected by intellectual property laws and constitute the exclusive property of Nematek Solutions or third parties who have authorized their use. Any reproduction, modification, distribution, extraction, or exploitation, in whole or in part, of the Site’s content is strictly prohibited without the prior written consent of Nematek Solutions.

Personal data

Personal information collected via the Site is used in accordance with Nematek Solutions’ Privacy Policy. The user may exercise their rights of access, rectification, deletion, and objection by contacting info@nemateksolutions.com. Nematek Solutions undertakes to protect data in accordance with international security standards.

External links

The Site may contain links to independent third-party websites. Nematek Solutions declines any responsibility regarding the content, security, or practices of these sites. The user is invited to consult the terms of use and privacy policies of third-party sites.

Limitation of liability

Nematek Solutions makes every effort to ensure the reliability of the information published on the Site. However, inaccuracies, errors, or omissions may occur. Consequently, Nematek Solutions declines all responsibility in case of:

• errors or omissions in the content;
• damages resulting from access to or use of the Site;
• interruptions, breakdowns, viruses, cyberattacks, or any malfunction beyond its control;
• non-compliant use of the Site by the user.

Nematek Solutions shall in no event be held liable for indirect damages, operating losses, data losses, or intangible harm.

Modification of the GTC

Nematek Solutions may modify these GTC at any time. Modifications take effect upon publication. It is the user’s responsibility to regularly consult this page.

Applicable law and jurisdiction

These GTC are governed by the laws of the Republic of Cameroon. In case of dispute, exclusive jurisdiction is granted to the courts of Douala or Yaoundé, unless otherwise provided by law.