A structured journey from discovery to support
The exact process depends on the product and customer. These nine steps keep scope, ownership, data and adoption visible throughout the project.
Discovery & business assessment
Understand the business, priority problem, risks, goals and decision-makers.
Solution recommendation
Identify the Nematek One product and capabilities truly needed for the workflow.
Demonstration & proposal
Demonstrate the critical workflow with demo data, then confirm scope, budget and timeline.
Configuration or development
Configure the foundation, implement agreed development and integrate approved services.
Data preparation & migration
Prepare templates, clean data with the customer, import and verify it.
Testing & validation
Test roles, workflows, integrations and acceptance criteria in the validation environment.
User training
Train by role on the workflows actually delivered and prepare the customer administrator where applicable.
Go-live
Confirm acceptance, back up, switch over and support launch.
Support & continuous improvement
Track incidents, backups, requests and improvements according to support and hosting agreements.
Prepare before migrating
Nematek provides templates, assists with cleanup and checks imports. Data quality and availability affect the timeline.
Train on real workflows
Training is organised around delivered roles and functionality, with the level of support defined in the quote.
Continue after launch
Support, hosting, backups, maintenance and improvements are clearly separated in the quote and contract.
Nematek One
A good solution starts with a clearly defined problem
Request an assessment to confirm the product, scope, integrations, timeline and budget.