Nematek serviceWeb & hostingCameroon

Managed hosting & backup

Nematek One HostingManaged hosting and backup for your business software

Managed hosting, backups, security, monitoring and clearly defined responsibility.

01

Problems we address

  • Hosting, backups and responsibilities are difficult to coordinate.
  • Customer environments lack clearly defined isolation or monitoring.
  • Backups exist, but nobody has verified that they restore.
  • The owner does not know who administers the server.
  • The terms for recovering data when changing hosts are unknown.
02

Outcomes we target

  • A managed environment with a clear plan.
  • Backup and monitoring based on the selected plan.
  • Shared, enhanced or dedicated options.
The Nematek solution

Clear scope built around real work

Nematek agrees the scope, access, data and responsibilities with you before starting. Exact components remain tied to the approved quote.

01

SSL/TLS and environment administration

02

Plan-based backups

03

Resource monitoring

04

Security updates

05

Isolated customer database or instance

06

Storage and architecture options by quote

Pricing

Clear budgeting before commitment

Amounts in FCFA (XAF), excluding tax, with the billing period shown for each plan. The quote states the scope, duration and any third-party services.

Essential
20,000 FCFA/monthShared · daily backup 14 days · target 99.5%/month
What’s included in this plan
  • Hosting of a defined application scope
  • Initial setup and administration access
  • Domain or subdomain, HTTPS per configuration
  • Backups per contractual policy
  • Documented restore procedure
Ask for this plan — Nematek One Hosting Essential
Business
40,000 FCFA/monthEnhanced resources · 30 days · target 99.7%/month
What’s included in this plan
  • Everything in Essential, capacity sized for the application
  • Backups with adapted retention, tested restore
  • Enhanced monitoring and planned updates
  • Technical logging and access controls
  • Resource usage tracking
Ask for this plan — Nematek One Hosting Business
Premium
75,000 FCFA/monthDedicated VM · backup test · target 99.9%/month
What’s included in this plan
  • Everything in Business, sized for sustained load
  • Hardened backup and recovery
  • Monitoring, alerts and critical-response coordination
  • Hardened security and update policy
  • Periodic performance and capacity review
Ask for this plan — Nematek One Hosting Premium
Enterprise
Custom quoteContract-specific architecture and SLA
What’s included in this plan
  • Dedicated or multi-environment architecture
  • Development, test and production environments
  • Adapted replication or recovery, verified backups
  • Monitoring, alerts and deployment governance
  • Detailed reversibility terms in the contract
Ask for this plan — Nematek One Hosting Enterprise
Compare with the other products

Availability targets, exclusions, RPO/RTO and maintenance windows are defined by contract. Additional storage, high availability, replication, licences and third-party services are quoted separately.

FAQ

Frequently asked questions

How much does Nematek One Hosting cost in Cameroon?

Price: from 20,000 FCFA/month, excluding tax. By plan: Essential: 20,000 FCFA/month · Business: 40,000 FCFA/month · Premium: 75,000 FCFA/month · Enterprise: custom quote. These are indicative prices in FCFA: the final quote depends on the number of users and sites, your data and the integrations.

What does Nematek One Hosting work with?

With the other Nematek One products where the connection is documented and validated during scoping. An integration with a third-party tool is priced separately.

What should I know before choosing Nematek One Hosting?

Availability targets, exclusions, RPO/RTO and maintenance windows are defined by contract. Additional storage, high availability, replication, licences and third-party services are quoted separately.

Does Nematek train my team?

Yes, on site, by role and on the screens each person will use. The amount of training depends on the plan and is set out in the quote.

Can I see a demo?

Yes. We prepare a demo focused on your main problem, using sample or anonymised data.

Where is my data hosted?

The provider, region and any sub-processors are disclosed according to the architecture adopted in the quote.

Can I recover my data if I leave?

Yes. Rights, export, migration assistance and handover timelines appear in the contract.

Does backup guarantee that no data will be lost?

No. Potential loss and recovery time depend on backup frequency, backup integrity and the contractual architecture.

Does the software work without Internet?

Remote access requires a connection. Some checkout functions remain temporarily available offline, with limits.

Is software support included?

No. The hosting service and functional support are two separate items in the quote.

Getting startedFrom contract to follow-up
Getting started

From contract to follow-up

01

Subscription

Plan selected; scope and responsibilities confirmed in the contract.

02

Activation

Access, environments and contacts configured to get started.

03

Follow-up

Requests and checks tracked under the plan, with a shared history.

TrainingSupport and deployment
Training

Getting started

User onboarding is provided according to the scope confirmed in the quote.

Support after go-live

Continuity after go-live

Nematek One Support covers help with delivered functionality, routine access management and incident diagnosis based on the selected plan.

See the support plans
Deployment

An environment matched to the need

Nematek Managed Cloud, dedicated environment, customer infrastructure, local/hybrid or compatible existing instance to suit scope and responsibilities.

View hosting
Related solutions

Build around the need

Back to catalogue

Nematek One Hosting

Let’s talk about your real workflow

An assessment confirms the right solution, required data, integrations and budget.