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Laundry, dry cleaning & pickup

Nematek One LaundromatLaundry and dry-cleaning management software in Cameroon

Track every item, order, payment, processing step and delivery.

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Built for these industries:

01

Problems we address

  • Mixed-up garments, lost tickets and unclear order status.
  • Promised dates are not tracked and customers lack updates.
  • Payments, rework and complaints are poorly documented.
  • Limited visibility into workload and profitability.
02

Outcomes we target

  • Traceability for every order.
  • Better control of delays and misplaced items.
  • Customers informed at the right time.
  • Better workload and profitability tracking.
The Nematek solution

Clear scope built around real work

Nematek scopes processes, users, data, controls and dashboards before go-live. Exact components remain tied to the selected level and approved quote.

01

Customer intake, ticket, items, authorised photos and instructions

02

Services, weight/quantity, pricing and promised date

03

Received, sorted, washed, ironed, ready and delivered workflow

04

Labels, quick search and handover control

05

Payment, receivable, receipt and customer notification

06

Orders, delays, revenue and complaints dashboard

Business & Enterprise

Options for more advanced needs

These capabilities depend on scope, integrations and selected providers.

  • Pickup/delivery, drivers and zones
  • Business, hotel and restaurant subscriptions
  • WhatsApp, SMS and online payment
  • Multi-location, machine capacity and maintenance
Guided demonstration

See the critical workflow, not a generic demo

We use demonstration or anonymised data. A tailored demo confirms whether the workflow truly fits your need.

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  1. Receive items and assign a label.

  2. Move the order through the processing workflow.

  3. Notify the customer, collect payment and confirm handover.

A schematic of the workflow, not a screenshot
Pricing

Clear budgeting before commitment

Indicative amounts in FCFA (XAF), excluding tax. The quote separates one-time implementation fees from recurring operations, hosting or support fees, as well as third-party services and future changes. Final pricing depends on scoping.

Essential
650,000 FCFA
What’s included in this level
  • Customer records and service catalogue
  • Orders, dropped-off items and referenced ticket
  • Prices, planned pickup date and balances
  • Statuses: received, in process, ready, handed over
  • Pending orders list
Ask for this level — Nematek One Laundromat Essential
Business
1,200,000 FCFA
What’s included in this level
  • Everything in Essential
  • Per-item labels or references, depending on hardware
  • Detailed process tracking and staff assignment
  • Express services, extras, deposits and partial payments
  • Garment condition notes and photos, where planned
  • Notifications on the authorised channel
  • Reports per service and employee, uncollected items
Ask for this level — Nematek One Laundromat Business
Enterprise
From 2,000,000 FCFA
What’s included in this level
  • Multi-branch management, branch and central workshop transfers
  • Pickup and delivery
  • Processing batch tracking
  • Consolidated reporting
  • Customer portal or online tracking, after study
  • Custom professional contracts
Ask for this level — Nematek One Laundromat Enterprise
Compare with the other products
First-year budget

Estimate your first year

Estimate my first-year budget

Implementation once, then support and hosting: the same plans for every Nematek One product. The amounts are the catalogue’s.

With the Essential support and hosting plans, counted over 12 months, the first year comes to at least:

In the following years there is no implementation to pay: with these plans, support and hosting come to 660,000 FCFA over 12 months.

Indicative amount excluding tax, confirmed at scoping. Enterprise levels are quoted: they are not counted in the total. Third-party services (licences, domain, email, SMS/WhatsApp, payment, hardware, travel) and improvements: quoted separately.

All the plans: Nematek One Support · Nematek One Hosting

FAQ

Frequently asked questions

How much does laundry and dry-cleaning management software cost in Cameroon?

Implementation: from 650,000 FCFA, excluding tax. By level: Essential: 650,000 FCFA · Business: 1,200,000 FCFA · Enterprise: from 2,000,000 FCFA. Support: from 35,000 FCFA/month, depending on the Nematek One Support plan chosen. Hosting: from 20,000 FCFA/month, depending on the Nematek One Hosting plan chosen. These are indicative prices in FCFA: the final quote depends on the number of users and sites, your data and the integrations.

How long does it take to set up Nematek One Laundromat?

4 to 9 weeks, as a guide. The schedule is agreed with you after scoping, depending on your data, users and sites.

What does Nematek One Laundromat work with?

With CRM, WhatsApp Commerce, Mobile Money. Each connection is confirmed during scoping; an integration with a third-party tool is priced separately.

Does Nematek train my team?

Yes, on site, by role and on the screens each person will use. The amount of training depends on the level and is set out in the quote.

Can I see a demo?

Yes. We prepare a demo focused on your main problem, using sample or anonymised data.

A customer loses their ticket, can I find their order?

Yes. Search by customer or reference is planned, with identity verification before handover.

How do I know which orders are not ready?

The received, processing, ready and delivered statuses list pending orders. Detailed tracking depends on the configured module.

Do you notify customers when it is ready?

Yes, subject to integrating the chosen channel and the necessary authorisations.

Can I manage several branches?

Yes, in Enterprise, with transfers to the central workshop, pickup, delivery and consolidated reporting.

ImplementationFrom discovery to adoption
Implementation

From discovery to adoption

01

Discovery

Interview, site visit and understanding of the priority process.

02

Scoping

Scope, roles, data, integrations, timeline and acceptance criteria.

03

Design

Configuration and demonstration of the critical workflow.

04

Implementation

Configuration, agreed development, integrations, security and testing.

05

Adoption

Data preparation, role-based training, validation and go-live.

TrainingSupport and deployment
Training

Prepare users by role

The Essential and Business levels include training support; Enterprise uses a role-based programme. Exact volume is confirmed in the quote.

Support after go-live

Continuity after go-live

Nematek One Support covers help with delivered functionality, routine access management and incident diagnosis based on the selected plan.

See the support plans
Deployment

An environment matched to the need

Nematek Managed Cloud, dedicated environment, customer infrastructure, local/hybrid or compatible existing instance based on customisation and ownership needs.

View hosting

Combine with

A modular foundation

CRMWhatsApp CommerceMobile Money
Related solutions

Build around the need

Back to catalogue

Nematek One Laundromat

Let’s talk about your real workflow

An assessment confirms the right solution, required data, integrations and budget.

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