Security & support
Nematek One Support
Support, stability & continuous improvement
One support channel, clear priorities and visibility into incidents, requests and improvements.
Monthly subscription
From 35,000 FCFA/month
Available solutionSecurity & supportCameroon
Digital protection & continuity
Nematek One SecureCybersecurity and backups for SMEs in Cameroon
Protect critical accounts, devices, domains, backups and renewals.
Built for these industries:
01
Problems we address
- Shared accounts, weak passwords and poorly managed departures.
- Antivirus, domains, email and licences expire without tracking.
- Backups are missing or never tested.
- Limited visibility into devices, incidents and responsibilities.
02
Outcomes we target
- Reduced risk of unauthorised access.
- Renewals and assets tracked in one register.
- Backup restoration that is actually tested.
- Clearer security ownership and actions.
The Nematek solution
Clear scope built around real work
Nematek scopes processes, users, data, controls and dashboards before go-live. Exact components remain tied to the selected level and approved quote.
01
Security assessment and account/device inventory
02
Professional email, domain, DNS and MFA
03
Endpoint/antivirus protection based on the selected solution
04
Backup, retention and restore testing
05
Licence, renewal and ownership tracking
06
Incident support, awareness and security dashboard
Business & Enterprise
Options for more advanced needs
These capabilities depend on scope, integrations and selected providers.
- Firewall, professional Wi-Fi, VPN and segmentation
- CCTV, access control and network installation
- Centralised device and policy management
- Compliance assessment, testing and continuity planning
Guided demonstration
See the critical workflow, not a generic demo
We use demonstration or anonymised data. A tailored demo confirms whether the workflow truly fits your need.
Request a demoInventory accounts, devices and licences.
Track renewal alerts and incidents.
Verify backup status and the latest restore test.
Pricing
Clear budgeting before commitment
Indicative amounts in FCFA (XAF), excluding tax. The quote separates one-time implementation fees from recurring operations, hosting or support fees, as well as third-party services and future changes. Final pricing depends on scoping.
- Essential
- 250,000 FCFAAsk for this level — Nematek One Secure Essential
What’s included in this level
- Focused security assessment
- Inventory of priority accounts and access
- Hardening of baseline settings
- MFA activation on compatible systems
- Backup strategy review
- Prioritised remediation action plan
- Business
- 750,000 FCFAAsk for this level — Nematek One Secure Business
What’s included in this level
- Everything in Essential
- Role and sensitive-account management
- Administrator access review
- Agreed backups and restore test
- Hardening of web exposure and selected settings
- Documented updates and incident response procedures
- Control reports
- Enterprise
- From 1,800,000 FCFAAsk for this level — Nematek One Secure Enterprise
What’s included in this level
- Multi-system security architecture
- SSO, advanced MFA or privileged access, depending on platforms
- Tailored segmentation and network controls
- WAF, administration restrictions and alerts, per scope
- Centralised logging and monitoring, where planned
- Restore exercises and continuity
- Custom assessments and remediation plans
First-year budget
Estimate your first year
Estimate my first-year budget
Implementation once, then support and hosting: the same plans for every Nematek One product. The amounts are the catalogue’s.
With the Essential support and hosting plans, counted over 12 months, the first year comes to at least:
- Essential: 250,000 FCFA + 12 times 35,000 FCFA + 12 times 20,000 FCFA = 910,000 FCFA Request a quote for Secure Essential
- Business: 750,000 FCFA + 12 times 35,000 FCFA + 12 times 20,000 FCFA = 1,410,000 FCFA Request a quote for Secure Business
- Enterprise: from 1,800,000 FCFA, on quote Request a quote for Secure Enterprise
In the following years there is no implementation to pay: with these plans, support and hosting come to 660,000 FCFA over 12 months.
Indicative amount excluding tax, confirmed at scoping. Enterprise levels are quoted: they are not counted in the total. Third-party services (licences, domain, email, SMS/WhatsApp, payment, hardware, travel) and improvements: quoted separately.
All the plans: Nematek One Support · Nematek One Hosting
Third-party licences, hardware, SMS, storage and provider services are priced separately.
FAQ
Frequently asked questions
How much does Nematek One Secure cost in Cameroon?
Implementation: from 250,000 FCFA, excluding tax. By level: Essential: 250,000 FCFA · Business: 750,000 FCFA · Enterprise: from 1,800,000 FCFA. Support: from 35,000 FCFA/month, depending on the Nematek One Support plan chosen. Hosting: from 20,000 FCFA/month, depending on the Nematek One Hosting plan chosen. These are indicative prices in FCFA: the final quote depends on the number of users and sites, your data and the integrations.
How long does it take to set up Nematek One Secure?
2 to 8 weeks, as a guide. The schedule is agreed with you after scoping, depending on your data, users and sites.
What does Nematek One Secure work with?
With all Nematek One products. Each connection is confirmed during scoping; an integration with a third-party tool is priced separately.
What should I know before choosing Nematek One Secure?
Third-party licences, hardware, SMS, storage and provider services are priced separately.
Does Nematek train my team?
Yes, on site, by role and on the screens each person will use. The amount of training depends on the level and is set out in the quote.
Can I see a demo?
Yes. We prepare a demo focused on your main problem, using sample or anonymised data.
Will I be protected against every attack?
No. No solution guarantees absolute protection. The assessment identifies your risks, and licences, hardware and independent audits remain contractually separate.
Where do you start?
With a focused assessment. Inventory of accounts and priority access, MFA on compatible systems, backup verification, then a prioritised action plan.
What about former employees who keep their access?
The access review and role management remove unneeded access and limit everyone to their duties.
Do you really test backups?
Yes. Business includes an agreed restore test. Enterprise adds restore drills and continuity procedures.
ImplementationFrom discovery to adoption
Implementation
From discovery to adoption
01
Discovery
Interview, site visit and understanding of the priority process.
02
Scoping
Scope, roles, data, integrations, timeline and acceptance criteria.
03
Design
Configuration and demonstration of the critical workflow.
04
Implementation
Configuration, agreed development, integrations, security and testing.
05
Adoption
Data preparation, role-based training, validation and go-live.
TrainingSupport and deployment
Training
Prepare users by role
The Essential and Business levels include training support; Enterprise uses a role-based programme. Exact volume is confirmed in the quote.
Support after go-live
Continuity after go-live
Nematek One Support covers help with delivered functionality, routine access management and incident diagnosis based on the selected plan.
See the support plansDeployment
An environment matched to the need
Nematek Managed Cloud, dedicated environment, customer infrastructure, local/hybrid or compatible existing instance based on customisation and ownership needs.
View hostingCombine with
A modular foundation
All Nematek One products
Related solutions
Build around the need
Nematek One Secure
Let’s talk about your real workflow
An assessment confirms the right solution, required data, integrations and budget.